Privacy Policy

Mortgage diligent was established on the principles of integrity, honesty, accountability and excellent customer service. As a mortgage broker, we are as diligent with our actions to protect your information as we are in getting you best mortgage rates.

We are aware of the sensitivity of the information you share with us. We approach our work with respect to all customers and their rights to privacy, and are committed to protecting these rights and maintaining confidentiality.

This Privacy Policy outlines our commitment to upholding our customers’ privacy rights and how we use your personal information that you share with us.

Our privacy practices are geared towards protecting the confidentiality of your information that you provide on our site as well as to our agents during your meetings and to uphold your rights to privacy. We have trained all our agents and employees in privacy policies and ensure that they strictly practice our privacy policy.

If you have questions concerning the steps we take to protect your privacy, or any other query with regards to our privacy practices, please info@mortgagediligent.com

Personal Information Collected On Our Site

As a service to our customers, we have provided an option to “Apply Online” for a mortgage by filling up a form. This form asks you to provide your personal information such as name, contact details and information about your current employment and income. You may also share your postal address, which is optional. We ask for this information because this information is required for us to process your application further. We have taken extensive steps to ensure that this information is kept confidential; that it is not abused and that it is not accessed by anyone not authorized to access it. That said, please be aware that internet is not the safest tool that exists. Please note that we do not collect any sensitive information such as your Social Insurance Number or credit or bank details.

When you speak with our agents, you may share information about yourself, your financial status and other details. This information is kept under the control of the agent that you interacted with. Your information is shared only with employees who are directly involved in your case.

Sharing Your Information with Third Parties

When you seek a mortgage, we are required to share your information with third parties, such as the lenders. This, we share with utmost concern to your rights to privacy and with considerable due diligence. We share only what is required by them for the purpose of providing the services that you have requested for. We never share any information that is not necessary to the case and never sell your information. Please note that we may have to disclose your information if required for any legal processes.

Third Party Services on Our Site

We have provided several useful links on our site, to help our customers understand how much mortgage they can secure, compare mortgages, how to pay off their mortgage, check the credit score etc. Some of these may take you to a third party site or the service may be provided by a third party on www.mortgagediligent.com. We do not have control over these third parties and how they practice privacy policies.

Your Acceptance of These Terms

By using this site, or by submitting personal information to us, you agree to the Privacy Policy and Terms of Use of Mortgage Diligent.

Mortgage Diligent reserves the right to edit or change this privacy policy and post a revised one, as and when it deems necessary. This policy is in place to help maintain the privacy of our customers and do not in any way create any contractual or other legal rights in or on behalf of any party.